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Return Policy

 

❤︎❤︎PLEASE READ ALL POLICIES THOROUGHLY, so that you make an informed purchase. Thank you for your interest in shopping with us. We appreciate your business and always want to make sure you're well taken care of.❤︎❤︎

Due to the COVID 19 there will be no RETURNS/EXCHANGES on any items for sanitary/health reasons.

All items are currently FINAL once paid for and received by USPS or UPS, with the exception of receiving wrong product.

  • If this occurs, you have 3 days after order received to fill out the form on our Contact Us under "Customer Care" or email us at sweetnselfish@gmail.com .
  • Make sure to provide email and name used for order, order number, and  any attatchment of proof.
  • Once approved for return follow the Return INSTRUCTIONS.

Returns

  • All orders placed with the use of Discount Codes or that are On Sale are FINAL SALE. THERE ARE NO EXCEPTIONS.
  • Accessories, white article of clothing, bodysuits, swim wear, and undergarments are all FINAL SALE. THERE ARE NO EXCEPTIONS.
  • NO REFUNDS. Eligible items may be returned STORE CREDIT ONLY.
  • Any Return/Exchange MUST be approved via email.
  • Items must be unworn, unwashed and in original condition. No visible wear, stains of any kind or odors. All tags must be attached.

All returns are processed for a store credit of the purchase price of items. All shipping fees are excluded from merchandise credit ship;d the customer choose to return an item.

RETURN SHIPPING is the responsibility of the customer.

Return INSTRUCTIONS

  • Must email sweetnselfish@gmail.com for return approval. Always remember to include your order number, and order name.
  • Merchandise MUST be returned 7 days after approval.
  • Merchandise must be unworn, unwashed and in original condition. No visible wear, stains of any kind or odors. All tags must be attached.
  • Defected/Damaged items must be reported 24hrs of package arrival with proof attached, if not reported within that time frame, we will not issue store credit.
  • Accessories, bodysuits, swim wear, jewelry, any white items, undergarments, clothing with built in/ include undergarments, and Clearance/Discounted/Final Sale items are NOT ELIGIBLE FOR RETURN.
  • Shipping costs are responsibility of the customer.
  • Once we receive your return, you will be able to use your store credit. 

Exchanges

At SweetnSelfish, we're constantly bringing new merchandise, but in limit quantities. We do not perform exchanges on any merchandise. We cannot guarantee the item purchased will be in-stock in the size or style desired.. NO EXCEPTIONS. In addition, we cannot put any merchandise on hold.

Store Credit

  • Store Credit can only be used online at our website, www.sweetnselfish.com.
  • Store Credit is Non-Transferrable.
  • Once we receive your returned item, you will be able to use your Store Credit.
  • Maintain track of your return parcel. 
  • Maintaining track of status is the responsibility of the customer.
  • Store Credit does not expire.
  • We will send you information on your Store Credit via Email, so be on the lookout.

    Expect a response to your email between 24-72 hrs (not including weekends)

    We do not answer order related questions through DM's, Snap chats or social media. If you need to exchange or have issues with your order. Please email us at sweetnselfish@gmail.com

     We do not tolerate cat calling or cyber bullying, we will ALWAYS treat and resolve issues with respect and we ask the same from our customers.

     

    SweetnSelfish reserves the right to refuse returns from customers at anytime. If your account is flagged for return abuse, we cannot accept your return.